Communicate with travellers & employees via touch-screen information kiosks

Large-sized touchscreen information points, located in the airports of Funchal (Madeira) and Porto Santo (Porto Santo).

Public travellers information points offer:
 

• Information & inspiration about the destinations (cultural events, points of interest, hiking  & biking routes, weather forecasts etc)
   
• Possibility to scan relevant info on QR codes, to bring it with you on your phone (f.ex. adresses on museums, events stored directly in your calendar etc)
   
• Practical info about the airport, how to get to and from it , parking prices etc. 

Restricted employee points offer:
 

• Internal communication to airport employees
   
• Daily menues in the restaurants & cafés
   
• Exclusive employee offers (partnership discount programs etc)
   
• Employee satisfaction statistics and other surveys

The system includes external content feed delivered by various sources such as airport employees, cooperation partners located outside (ex: the national tourism board) as well as automatised integration to external webressources (ex: weather forecasts).

 

Delivery included: 

• Design (graphical + interaction) of interfaces for the different points
• Interface development (users, content managers and administrators)
• Technical setup (Backoffice CMS + implementation of Acquire)
• Technical developments (functionality)
• Statistics (ongoing tracking, analysis and presentation)
• Maintenance and operations

 

Data-flow (simplified):

ANAM has since become an integrated part of TAP and the info points replaced by TAPS own system.